Handling complaint

Handling complaints doesn’t have to be a battle, with the rights tools and responses you can use complaints to your advantages.


This is the cornerstones of handling a customer complaints. Yes, the customer may be lying and be incorrect about their situation. It is important to understand that your customer believes that your etablissement has wronged them.


Stop and listen to your customer’s complaint. As soon as as a customer starts to complain, we start to think of how we will respond to the accusation before we are done listening. Its called “Active listening”. Take a second and relax. On the occasion a complaining customer will be RUDE, angry, and use vulgar language, stay the course and remain calm and level headed.

Faith is a choice not a trend style

Adult faith is vital commitment. Never give up. Strive to dodge challenge and discover a wise way to opened closed door.

It’s abandon commitment to Jesus-Christ to be able to accept that everything is possible.
Moving mountain without doubt.
Fear to failed is printed in our DNA. Hope and positive attitude come with experience and perseverance.
Keep up and level up yourself toward your goal is usually doubting task.
As many thing in life you learn the hard way to better focusing and be nice with your network.