IBM wants to take on email and today released its new email product called IBM Verse. It believes like so many before it, that the problem with email is the presentation, not the medium itself, but the real issue is that it’s been abused, used as a communications and collaboration tool it’s just not well suited for.
IBM’s answer is to throw some design sense at the problem, and mix it with analytics and intelligence and when you’re done, you have a smarter and more usable email tool, and it seems to work to some extent, but it doesn’t really address the fundamental underlying issues with email, no matter how pretty or well designed it is.
When you look at its tool kit though, it’s a lot like Cisco’s Project Squared tool I wrote about yesterday in that you can do a number of communications and collaboration tasks all within…
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